FAQs

Payment Information

What methods of payment can I use?

Gorski accepts the following:

  • Credit Cards: Visa, MasterCard, American Express and PayPal.  
How do you secure online payments?
Gorski uses the industry standard SSL encryption protocol that protects personal information when shopping online.  If you suspect any fraudulent activity on your credit card, please notify your financial institution.

Order Inquiries

What type of shipping methods are available?

Gorski offers the following shipping methods:

  • Free Standard Shipping: Delivery time between 1 and 5 business days.  Complimentary shipping to Canada and the United States.
  • Express Shipping: Delivery time between 1 and 3 business days for orders shipping to Canada and the Unites States.  A $50.00 fee will be applied to your order.
*International shipping is currently not available at this time.
*Special order requests may take longer to process.
How do I track my order?

You can track your order by clicking the number in your shipping confirmation email or by logging in to your account.  Once your order has been processed you will receive a confirmation that your order has been shipped.  

Can I return or exchange my purchase if I don't like it?

Yes.  For information, see our Return & Exchange policy

How do I make a Pre-Order

You can pre-order a selection of items before they are available.  All articles of this kind are clearly marked on the product page with "Pre-Order".  You can buy these items and get them delivered to your preferred address as soon as they are available.  Kindly note that, as with all purchases, the payment is made during the order confirmation.  You will receive an e-mail confirmation once your package has been shipped.

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